Our shopping cart is enabled with 256-Bit Secure Sockets Layer (SSL) encryption technology to assure safe and secure credit card transactions. All prices quoted are in USD.

Accepted Methods of Payment:

Credit Card: Visa, MasterCard, American Express & Discover via PayPal.
Money Order or Check: By mail
 Toll Free: (866)478-5996
Contact Us for questions and enquiries

International Orders: 

For international orders, we only ship to the billing address aligned to the credit card used or the PayPal verified address. We require a daytime and evening phone number, should we need to verify any information. We require signature upon delivery to the name listed on the package. We also accept international payments via Money order & bank check. Please Contact us for details before sending payment.

Custom Orders

We can accommodate most any custom size, shape, or design request. Custom-made products will require eight to ten weeks, depending on the order, the lead-time and delivery.

Returns Policy

You have the right to return a product 10 days after receiving it. Please contact us first, then post the item(s) back to us at Alpaca Luxuries, Alpacaplush.com, P.O. Box 572, Columbia falls, MT. 59912.

We do not assume responsibility for return shipping costs unless return is a result of quality issue or delivery error from our end. Please keep in mind that due to the nature of the fibre, all our items are unique and may vary slightly in appearance. Any items returned to us must be unused and in their original packaging. Do not remove any tags or labels and keep original packaging until you decide to keep the item(s). Any item made to order is a custom order. 

No returns will be accepted on custom made products. Once you have notified us of your wish to return the product we will make a refund as soon as possible and within 30 days of your revocation.
Copyright © 2018 Alpaca Plush, www.Alpacaplush.com. All rights reserved
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